Effective date: 09/29/2026

RGym (“we,” “our,” or “us”) operates the **RGym** website and the mobile app **RGym New**. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website or mobile app.

This Privacy Policy applies to:

- Our website

- Our mobile app **RGym New**

- Any related features, services, or content we provide

If you do not agree with this Privacy Policy, please do not use our website or app.

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## 1. Information We Collect

We collect only the information needed to operate our gym services, manage memberships, support app functionality, and improve your experience.

### Location Data

Our app **RGym New** collects location data **only after you have granted permission**.

We use location data for a core feature that:

- Detects when a user is near a facility location

- Enables a seamless check-in experience

- Prompts access to the user’s access card barcode

Important details:

- The app may request **background location access** to support this core feature

- Location data is processed **on device**

- Location data is **not stored by the app**

- Location data is **not stored on our servers**

- Location data is **not shared with any third parties**

Users can manage or disable location permissions at any time through their device settings.

### Fitness Classes or Event Participation Data

We collect fitness class or event participation data to:

- Track participant attendance

- Ensure space requirements are met

- Manage class and event scheduling

This may include:

- Name

- Class or event registration details

- Attendance status

- Date and time of participation

### Other Information You Provide

We may also collect information you provide directly, such as:

- Contact information

- Membership details

- Communication preferences

- Feedback

- Support requests

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## 2. How We Use Your Information

We use the information we collect to:

- Provide gym and app services

- Manage class and event attendance

- Support location-based check-in features

- Communicate about memberships, bookings, and account activity

- Respond to questions and support requests

- Improve our services and app experience

- Meet legal, accounting, and operational requirements

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## 3. How We Share Information

We do not sell your personal information.

We may share information only in limited circumstances, including:

- With service providers who help us operate our business

- If required by law, regulation, legal process, or government request

- To protect the rights, property, or safety of RGym, our members, staff, or others

- In connection with a business transfer, merger, or similar event

We do **not** share location data with third parties.

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## 4. Data Retention

We retain user data only for as long as necessary to:

- Provide our services

- Maintain membership and attendance records

- Meet legal, tax, accounting, or operational obligations

- Resolve disputes and enforce agreements

Retention periods vary depending on the type of data:

- **Location data:** not stored by the app or on our servers

- **Attendance and class/event participation data:** retained as long as needed for operational and legal purposes

- **Account and membership data:** retained while your account is active and for a reasonable period after closure, unless a longer period is required by law

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## 5. Your Rights and Choices

Depending on where you live, you may have the right to:

- Access the personal data we hold about you

- Request correction of inaccurate information

- Request deletion of your personal data

- Object to or restrict certain processing

- Withdraw consent where processing is based on consent

### How to Request Deletion

To request deletion of your data, contact us at:

**Email:** info@rgym4fitness.com

**Mailing Address:** 5357 College Ave, Oakland, CA 94618

Please include enough information for us to verify your identity and locate your records. We may retain certain information where required by law or for legitimate business purposes.

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## 6. Location Permissions and Device Controls

You may:

- Allow or deny location access when prompted

- Disable background location access through your device settings

- Remove location permissions at any time

If location access is disabled, some app features may not work properly, including the near-facility check-in experience.

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## 7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

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## 8. Children’s Privacy

Our website and app are not intended for children under the age required by applicable law to use such services without parental consent. We do not knowingly collect personal information from children in violation of applicable law.

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## 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. If changes are significant, we may provide additional notice through our website or app.

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## 10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

**RGym**

5357 College Ave

Oakland, CA 94618

**Email:** info@rgym4fitness.com

**Phone number:** 510-912-2116